Frequently Asked Questions

What if I fail to install the X.One® Hybrid Polymer Screen Protector?

X.One® Hybrid Polymer with Installer Kit comes with a 15-day installation guarantee from the day you receive your parcel. If you experience any issues during installation, kindly take videos and pictures of the failed attempt and contact our customer service team for assistance. Our team will guide you through the next steps. Terms and conditions apply.

Is the X.One Hybrid Polymer compatible with phone cases?

Our impact protector should be compatible with most third-party phone cases on the market. However, we cannot guarantee that all of them work well with our protector as it highly depends on the design and dimensions. X.One phone cases are designed to perfectly fit our impact protector.

What's the difference between X.One® signature Hybrid Polymer screen protector and tempered glass protector?

Hybrid Polymer is made from a proprietary blend of TPU and PET film. This multi-layered film forms a material that is flexible and highly durable. When fused with LotusFX™ Glass Coating, it gives you the smoothness of a tempered glass protector with a commendable scratch resistance.

Tempered glass protectors, however, have better scratch resistance and a smoother screen surface. But, it may crack under pressure or during impacts, which means more replacements are needed throughout your device’s lifespan.

Depending on preferences, not all users like the experience of tempered glass protectors that constantly crack or chip on the edges, which may pose a safety hazard if not handled carefully. If you prefer something safer, more durable, and lasts longer, consider switching to Hybrid Polymer screen protectors.

Does Hybrid Polymer offer the same Impact Protection as Tempered Glass?

We put our screen protectors through rigorous tests, including hammering a nail into a wooden block and applying direct impacts with a hammer, as seen in many of our real-life extreme test videos. Despite these extreme tests, our screen protector has proven remarkably durable and can consistently safeguard the device's screen.

What's the difference between X.One's Hybrid Polymer screen protector and Tempered Glass?

Hybrid Polymer is made from a proprietary blend of TPU and PET film forming a flexible, highly durable material. When fused with LotusFX™ Glass Coating, it gives you the smoothness of tempered glass with commendable scratch resistance. Tempered glass, however, may crack under pressure or during impacts, requiring more replacements throughout your device's lifespan.